“Having worked closely with Lansdale Group on a variety of initiatives pertaining to our broader CRM implementation, I would say the greatest quality they brought to the table, outside of a deep understanding of CRM, is their commitment to delivery and client satisfaction. I truly felt like my resources took the time to understand what we were trying to accomplish from a business perspective, and helped us figure out how to get there, providing holistic consultative support rather than adhering to rigid technical requirements.”
FiveStar Senior Living www.fivestarseniorliving.com
“Lansdale Group provides exactly what Avendra looks for in a long term vendor partnership: continuity and leadership. Lansdale Group staffs new projects with the same consultants that know our business and systems from prior projects so that they always hit the ground running. In addition, Lansdale Group consultants demonstrate a vested interest in our success. Rather than simply coding to requirements, they go the extra mile to point out any weaknesses or issues with the requirements or better ways of handling the needs of the project. We view Lansdale Group as an extended member of our IT department, and that feeling is clearly mutual.”
Avendra www.avendra.com
“When you need outside assistance, you can either bring on contractors to do exactly what you tell them, or you can hire consultants to guide you and ensure you make sound decisions. The Lansdale Group is comprised of a small team of highly experienced and skilled consultants we trust to guide us and increase the return on our CRM investment. The Lansdale Group’s direction and support have been invaluable and we highly recommend them for your CRM needs.”
Software AG www.softwareag.com
“The Lansdale Group is everything we look for in a consulting partner. They strive to understand business needs first before providing solutions, provide realistic estimates grounded in solid project management and software development principles, and provide high quality analysis followed up with system enhancements that have been thoroughly tested. Their customer service is also excellent. Their consultants are professional and forthright, maintain thorough communications during projects, and are always willing to help us develop self sufficiency through knowledge transfer. They truly view our business as if it were their own.”
Tekra www.tekra.com
“Our CRM system has helped CareerBuilder, Inc., meet sales objectives and deliver industry-leading service to our customers. When we began investigating CRM solutions, the Lansdale Group gave us a refreshingly candid explanation of CRM project pitfalls and success factors. When we decided to move ahead with the project, the Lansdale Group provided critical CRM expertise.”
CareerBuilder.com www.careerbuilder.com
“The Lansdale Group began to work with us halfway through the development of our pilot implementation for 20 users, replacing a national integrator whose services werenot meeting our needs. From our initial meeting the Lansdale Group team demonstrated the knowledge, confidence, creativity, and leadership necessary to ensure a succcesful project, and allowed us to breathe a sigh of relief. Subsequently, Lansdale Group continued to help us in design, development, implementation, training and support of the full roll-out of our CRM system to 300+ sales and marketing staff. As our business needs change and grow, we rely on the Lansdale Group to provide the guidance and experience necessary to ensure the continued success of our CRM system.”
Marriott International, Senior Living Services Division
“We are genuinely pleased with our decision to outsource the customization work of our CRM system to the Lansdale Group. The decision to outsource the customization of our mission critical CRM system was a strategic one and has afforded us many benefits that we would not have realized by continued in- house customization. The Lansdale Group is a true partner that brings the highest caliber of expertise in CRM concepts and Pivotal CRM to the ongoing evolution of our CRM system.”
Comedy Central www.comedycentral.com
“The Lansdale Group took the time to understand our business and provided us with professional and knowledgeable resources for our Siebel upgrade project. They are easy to work with and always provide the highest quality skills at an excellent value.”
Lumenos
“The Lansdale Group was an invaluable partner in our initiative to develop a new sales and marketing information system. We brought the Lansdale Group in early to ensure that all aspects of the project aligned closely with our sales and marketing strategy. Today the system is critical to our business development efforts because it allows us to closely monitor the effectiveness of our marketing efforts, manage interactions with our prospective clients and close more business.”
Cognizant Technology Solutions www.cognizant.com
“The Lansdale group provided us with exceptional technical talent and leadership in customizing our CRM system to fit our business processes. Moreover, their rigorous implementation methodology ensured that we consistently met demanding delivery schedules. “
Digex
“The Lansdale Group implemented Allied Capital’s Customer Relationship Management System. Our CRM system has allowed us to track our business leads more effectively and efficiently, which has resulted in better direct marketing to the sources that are providing us the best business opportunities. In addition, it has also allowed us to decrease cycle time from the initial lead to a closed deal. The Lansdale Group consultants brought a great depth of experience in CRM automation. They were able to quickly understand our most critical business challenges, which resulted in a valuable tool that was readily adopted by the entire organization.”
Allied Capital www.alliedcapital.com
“The Lansdale Group’s focus on customer satisfaction is outstanding! Our requirements were elaborate: from tables and forms to business rules and security. And, we needed extensive customization within a very short period of time. Our needs changed frequently during the scope of our project, and whether we needed full technical oversight during installation or some simple input on customization, The Lansdale Group managed to be flexible to our needs without compromising the integrity of the resulting system.”
ESI International www.esi-intl.com
“Your staff is professional, helpful, courteous and prompt. Your estimates were accurate and deliverables arrived on time. We could not have done it without you. I can’t imagine why anyone would use anyone other than Lansdale for a CRM implementation. The combination of knowledge, professionalism and flexibility you bring to a project make the Lansdale Group an easy choice for implementation partner.”
Anystream www.anystream.com