Our most successful customers view CRM as a journey rather than a destination. The purpose of a CRM system is to improve and streamline business processes. When business processes are streamlined, the CRM system should adapt to support improvement of those new processes. Therefore, the most valuable CRM systems are in constant evolution. Lansdale Group helps customers evolve their Salesforce instances to support continuous improvement in business processes through periodic ad hoc, on demand projects based on a long term relationship.
In addition to deep technical skills required to efficiently develop Salesforce enhancements and strong business analysis skills required to efficiently translate customer requirements into pragmatic enhancement designs, our consultants bring a full toolbox of templates, re-usable component libraries, and add-ons that give them a head-start in any Salesforce enhancement project.
We develop long term relationships with our customers so that they always have a ‘go to’ partner to assist with Salesforce enhancements. These customers look to Lansdale Group not only for deep Salesforce skills and expertise, but also for proactive leadership and guidance in deciding how to get the most out of their investment in Salesforce.